Refund Policy
Last updated: September 4, 2026
14 days, no questions asked
If a course isn't right for you, you can request a full refund within 14 days of purchase. We'd rather you spend your money on something that helps you.
How to request a refund
- Open a ticket in the app: Support → New ticket, subject "Refund".
- Include the course name and the email used at checkout.
- Refunds are issued to the original payment method via Stripe, typically within 5–10 business days.
What happens after a refund
Access to the refunded course is revoked when the refund is processed. Your account and any other purchases are unaffected.
Free previews first
Every course starts with a free lesson — we encourage you to watch it before buying. Coaching engagements may have separately communicated cancellation terms.
Contact
Questions? support@forest-ai.academy.
Chinese version (中文版) available on request via the app's Support page.